May 11, 2020 Skype for business integration with Outlook 2016. The Skype Meeting add-in isn't available in Outlook 2016. In Outlook 2013, the addin was associated with UCAddin.dll, in the office15 folder - however, there is no UCaddin.dll in my office15 or office16 folders - so there is no add-in button available - Does outlook 2016 have Skype. Outlook integration. Requirements for Skype for Business and Outlook integration on Mac: Mac Outlook version 15.28 or later is required.
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It’s finally here! Microsoft has at last released the new Mac client for Skype for Business.
(Okay, it was released on October 26. But I was on vacation.)
As soon as I saw the announcement, I grabbed a copy and one of our test Macs. The same Mac on which I’d tested the Skype Preview earlier in the year (and had several issues). Fortunately, the new Mac client installed & ran smoothly.
Get the Mac Client
Download Skype for Business on Mac here: Skype for Business on Mac – Microsoft Download Center
(Curious note: Microsoft has a page up for Skype for Business apps: Download Skype for Business across all your devices. The Mac client version available here? It’s still Lync for Mac 2011. Somebody didn’t do their update…)
So what do we have for our Mac friends? The new client is, I’d say, a fair and equitable companion to the Windows Skype for Business client. There are some differences, and (as of now) a few limitations. But overall, I think our Mac customers will enjoy this client very much.
What the Mac Client Has
You wouldn’t expect any Skype for Business client not to have all the basics. The Mac client is no different. Presence status, IM, making/receiving phone calls, Meetings (Meet Now and Scheduled Skype Meetings), video calling, screen sharing…all are included. It even has a couple new features: One-click Meeting Join. Full-screen sharing.
All within a nice clean typical-Mac-UI interface.
Being a Windows guy, I thought for a moment that they’d stripped out many of the options. Until I realized that those options were available in the Skype for Business navigation menus instead.
Which actually led me to finding some notable differences between client versions.
Differences from Windows Client
In keeping with the Mac’s “streamlined UI” motif, several items you’d find right away in the Windows client aren’t showing in the Mac client. At least, not at a glance.
For instance, Call Forwarding. You can set Call Forwarding options in 2 places on Windows – in Skype for Business’ Options, and in the Call Forwarding dropdown along the bottom of the Windows client.
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The latter option is not available in Skype4B on Mac. You can only set Call Forwarding in the Preferences window, under Calls.
(As you see here, setting your Voicemail Greeting is also under Calls.)
Also, Device selection. Through which device will you make & receive calls? On Windows, Skype for Business lets you choose this in the same 2 places as Call Forwarding. On Mac, Skype for Business only lets you do this in Preferences, under Audio/Video.
By default, Instant Messaging windows open in the main Skype for Business window, under “Chats.” Chats also serves as Conversation History in the Mac client.
(If you want separate windows for Instant Messaging conversations, check the “Show conversations in separate windows” box in the Preferences/General window.)
Limitations & Known Issues
This is a V1 client. I’m sure Microsoft could have held it back longer for more feature additions, but they opted not to. Kind of glad they did; Mac users have dealt with Lync for Mac for too long.
That said, the new Mac client does have limitations. A few features Windows users enjoy are not available…at least not at this stage.
- No Application Sharing (yet).
- Persistent Chat is NOT integrated.
- No Delegate management.
- No initiating calls to Response Groups.
- Call Park is not available.
In terms of known issues, Microsoft has already published a list: Known Issues – Skype for Business on Mac
One to note here: you can’t have both Lync for Mac and Skype for Business on Mac clients installed side-by-side. If you use Lync for Mac, uninstall it before installing Skype for Business.
I came across one of the issues almost immediately. If you’re logged into Skype for Business with one account, but logged into Outlook with another, Skype Meeting functionality doesn’t come up in Outlook.
Even when you’re logged in with the same account, you may need to use the “Online Meeting” button to add Skype Meeting URLs/dial-in numbers to a Meeting invite. When I first opened a new Meeting, I had a blank invite. I clicked the Online Meeting button, and you see the result below. Instant Skype Meeting.
It’s Finally Here! Go Install Skype for Business on your Mac
Final impressions: I’m glad Microsoft did the Preview. This client was all-new, and it definitely had bugs. Leveraging the Skype4B community is a good way to hunt them down quickly.
The new Mac client is stable; I’ve had it running for over 36 hours now with no errors or crashes. It has a good feature set. It’s ready for day-to-day use. And we’re all happy for that!
For a full feature list, check the now-updated client comparison table: Client Comparison Tables for Skype for Business Server 2015
(Just remember to uninstall Lync for Mac first. And the Skype Preview client, if you tried that out!)
What do you think of Skype for Business on Mac? Please comment below or email in your thoughts.
I personally use Skype as my default IM client and that also integrated with Outlook at home. At work, we use Skype for Business and there Outlook integrates with Skype for Business.
I recently upgraded my home computer to Office 2016 via our company’s Office 365 licensing and now Skype no longer integrates with Outlook 2016. When I log on with Skype for Business at home, I found out that it now integrates with Outlook instead.
Do I need the Home or Personal edition of Office 2016 for integration with Skype or can I somehow set which IM client should integrate with Outlook?
Both Skype and Skype for Business (previously known as Lync), Microsoft Teams as well as Cisco Jabber can integrate with the IM functionality available in Outlook. This means that you can see people’s Skype, Teams or Jabber availability, reply to an email via an IM or directly start a call or chat all from within Outlook.
When you are using Skype or Jabber and then install an Office edition that includes Skype for Business, Skype for Business is set as the default IM client in Windows. Similarly, when you are using Skype for Business and then also install Skype or Jabber afterwards, it will set Skype or Jabber as the default. When you install Teams, it (currently) doesn’t set itself as the default IM client.
It would have been nice if there was an easy way to select your IM client for Outlook straight from within Outlook or the IM client itself. Sadly, this is not the case, except for Teams, but you can still set it directly via the Registry.
IM Providers Registry key
The Registry key which stores which IM client can integrate with Outlook is:
HKEY_CURRENT_USERSoftwareIM Providers
Below this key, you’ll find several sub keys which represent the IM clients that you have installed on your system (and registered themselves as such).
In the IM Providers key, you’ll see a value called DefaultIMApp. This value should correspond to one of the sub keys. When you change the value of DefaultIMApp, restart Outlook and your new default IM application and Outlook should now use that as the application for IM integration.
When you want to use Skype for Business as the default, the DefaultIMApp value should be set to Lync as that was the previous name of Skype for Business and that name is still being used in several places for backwards compatibility.
If you don’t want to modify the Registry yourself, you can download the zip-file below. Within it, you’ll find ready made reg-files to set Skype, Skype for Business (Lync), Communicator or Cisco Jabber as the default IM application. Simply double click the correct reg-file to automatically set the value.
When you want to use Teams as the default IM client, you can do that directly from within Teams itself. For instructions, see the Microsoft Teams section below.
Download: defaultimclient.zip
Various IM clients can integrate with Outlook but choosing a default requires a Registry fix.
Note: Changing the default IM provider also affects the other Office applications of course. For instance, when you use the Contact Card in Backstage or the comment section in Word.
Microsoft Teams
Teams allows you to set itself as the default IM client directly from within its Settings dialog.
- Click on your Avatar or initials in the top-right corner-> Settings-> section: General-> enable: Register Teams as the chat app for Office (requires restarting Office applications)
Registering Teams as the default chat app in Outlook and other Office applications.
Note: As expected, this will set the DefaultIMApp Registry value to Teams. The nice thing about this, is that when you don’t like it to be the default anymore, deselecting this option will set your previous chat app as the default again thanks to the PreviousDefaultIMApp value.
Supported IM clients
Please realize that you can’t simply pick any IM client and expect its integration to work in Outlook or other Office applications. If it doesn’t offer any Office integration features, setting this key to that application will disable the Reply with IM, chat, call and on-line availability functions in Outlook.
Amongst the supported IM clients are: Skype, Skype for Business, Lync, Office Communicator 2007 R2 and Cisco Jabber. The level of integration depends on a combination of the IM client being used and the version of Outlook.
Note: Windows Messenger got discontinued so setting MSN Messenger as the default is no longer supported.